It’s hard to believe how things have evolved over the past 18 years since FirstFound was started by Ivan and myself. Back in 2000 the digital market was very different and most businesses were sceptical about the importance of the internet to help drive revenue. Armed with phones, computers, the internet and a small office in Manchester it wasn’t long before we started to help businesses see the potential and start getting results online.
Fast forward 20 years and FirstFound is now a full service digital agency that employs over 100 staff from St James’s Buildings in Manchester where we have been since 2003. Over the years we have continued to grow the business and have expanded our office space a total of 5 times from 2305 to 10500 square feet since moving to St James’s Buildings. A lot has changed in that time but search engine optimisation and digital has remained at the heart of our business.
In 2006 Sharon Kovacs joined the company in the role of Operations Director and she has been fundamental in helping to drive growth and bring more services to the business including the introduction of our Google Ads service. We have continued to develop and grow our pay per click service and this expertise has been recognised with our Google Premier Partner status.
Our office expansions combined with our commitment to recruit the best staff has enabled us to build up our teams and focus on a full range of digital services that include: pay per click, social media, web design and development, copywriting, branding and more.
As a business our vision is simple “To enable all businesses, regardless of size, to succeed in the digital world.”
Pleased to meet you
We are the people that help to make FirstFound great. With a love for all things digital we enjoy the challenges set by our customers and love exceeding their expectations. We listen to our customers and deliver on brand digital campaigns that will help you challenge your competitors and boost your revenue; simply put we’ll deliver measurable results for your business.
Web Account Manager
Building personal relationships with our customers. Being helpful, reliable, accurate, professional, and agile. To make digital solutions affordable by using technology to drive efficiency and streamline our processes.
By listening to our customers’ needs we build personal relationships that are focused on meeting our customers’ goals.
To be helpful at all times and be committed to delivering exceptional customer service no matter what it takes.
We will be there for our customers, whenever they need us, and give them the support and advice they need.
To do the small things well and to strive for perfection in everything we do with a focus on accuracy.
From the way we dress to how we deal with our customers, everything we do characterises us as professionals.
Agility is at the heart of what we do, with a constantly evolving landscape our ability to be flexible defines who we are.
To make digital solutions affordable by using technology to drive efficiency and streamline our processes.
To help our customers grow their business by generating more and better qualified enquiries from their investment in digital.
To enable all businesses, regardless of size, to succeed in the digital world.
Sales: 0161 909 3400
Support: 0161 909 3411
9.00 am - 5.30 pm Mon - Thurs
9.00 am - 5.00 pm Friday
St. James’s Buildings
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